FAQs

 
  • Pickup / Location will be on the East side of San Antonio, Texas off of Gembler Road neighboring the Red Berry Estate. Approximately 4 minutes away from the AT&T center.

    After placing your order you will be contacted the day before with a physical address.

  • I ask for a minimum of 2 weeks notice for custom orders, however, If I have the availability to squeeze you in I will do so.

    I am unable to hold your spot on the calendar until 50% of your grand total is received.

  • All cookies are heat-sealed, and will stay fresh for up to 2 weeks at room temperature. If you need them to stay fresh longer than this, you may freeze them for up to 3 months. NEVER refrigerate the cookies, and keep them out of direct sunlight/heat.

  • Standard size: 1 Dozen

    Minins: 2 Dozen

  • A 50% non-refundable retainer is required to reserve your order and date; the remaining 50% is due the day of your event. Your order is not confirmed until I have received your 50% non-refundable retainer.

    Any orders placed with less than 7 days notice require payment in full at the time ordered and are non-refundable.

  • Delivery is currently not an option.

    Shipping is currently unavailable due to Texas cottage food laws.

  • I definitely attempt to accommodate last minute requests if my schedule allows. However, I recommend booking your cookies as early as possible as dates fill up fast. If your date is booked and you still want cookies I may be able to fit you in a different week and you can freeze the cookies until your event. So please do not hesitate to inquire.

  • Refunds are not offered, if order is not picked up within 30 minutes of scheduled pick up time, unless you have made other arrangements with me in advance. No exceptions.