FAQs
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Pickup / Location will be on the East side of San Antonio, Texas off of Gembler Road neighboring the Red Berry Estate. Approximately 4 minutes away from the AT&T center.
After placing your order you will be contacted the day before with a physical address.
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I ask for a minimum of 2 weeks notice for custom orders, however, If I have the availability to squeeze you in I will do so.
I am unable to hold your spot on the calendar until 50% of your grand total is received.
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All cookies are heat-sealed, and will stay fresh for up to 2 weeks at room temperature. If you need them to stay fresh longer than this, you may freeze them for up to 3 months. NEVER refrigerate the cookies, and keep them out of direct sunlight/heat.
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Standard size: 1 Dozen
Minins: 2 Dozen
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A 50% non-refundable retainer is required to reserve your order and date; the remaining 50% is due the day of your event. Your order is not confirmed until I have received your 50% non-refundable retainer.
Any orders placed with less than 7 days notice require payment in full at the time ordered and are non-refundable.
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Delivery is currently not an option.
Shipping is currently unavailable due to Texas cottage food laws.
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I definitely attempt to accommodate last minute requests if my schedule allows. However, I recommend booking your cookies as early as possible as dates fill up fast. If your date is booked and you still want cookies I may be able to fit you in a different week and you can freeze the cookies until your event. So please do not hesitate to inquire.
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Refunds are not offered, if order is not picked up within 30 minutes of scheduled pick up time, unless you have made other arrangements with me in advance. No exceptions.